Trouble with the Tube...

So remember how I went shopping with my sister and she purchased an amazing TV but it was the last one in the store so I couldn't buy one? And remember how I couldn't stop thinking about this amazing TV and after a couple weeks ended up ordering my own amazing TV off Amazon?

Well, my amazing TV has problems.

Only three months of owning this TV and the sound is already freaking out. I tried everything to fix this problem on my own, but it was clearly a defect of some sort. So I contacted the manufacturer and they kindly told me that a service technician would have to look at it. They then gave me me phone numbers for three authorized service centers near my house. I called the first one on the list (they happened to be the closest) and talked to a nice young girl who took all my information and then asked me for the date of purchase. I told her I couldn't remember it off the top of my head because I didn't have the paper with me. She told me she'd figure out when they could schedule a repair and call me right back.

"Right back" turned into three hours and when I still hadn't heard from her I called her back. She said that amazon.com wasn't an authorized dealer and in order for them to repair my tv (and get paid for it) I would need to have the manufacturer fax over an authorization allowing this company to go into my home to repair it.

That seemed easy enough so I contacted the manufacturer. They informed me that amazon.com IS an authorized dealer for their products and that as long as I show the service center proof of purchase, they should fix my TV.

I called the service center back and told the girl what the manufacturer told me....that amazon.com is an authorized dealer and they shouldn't need to fax an authorization.

"That's right" she said. "But we need proof of purchase".

"Which I have" I replied.

"You do?"

"Yes."

Once we got that solved she said they'd be able to "squeeze me in" this afternoon between 1-4pm. I glanced at the clock which said "12:50".

"Oh, that sure is nice of you to try and squeeze me in, but I am currently at work and there's no way I can be home by 1:00pm"

"What about tomorrow?"

"Tomorrow should be fine. Maybe later in the afternoon?"

"We'll have someone there between 12 and 5pm."

Seriously?

So not only did they send me on an unnecessary goose chase, but I now get to take a day off work just because they seem to think I don't have anything better to do with my time than wait around for them. Oh, and I have to move my TV so that there is a 3 foot radius around it so they can get behind it to do the repair. Because apparently, the repair guy isn't allowed to move it.

I am one person. Can someone please tell me how I'm supposed to move a 46" TV all by myself? This should be fun.